Ticketing Policy

Ticketing Policy

At Waco Civic Theatre, we want your experience to be easy, flexible, and rewarding. 
  • Flexibility: Tickets may be exchanged for another performance date of the same production if you contact us at least 24 hours before your scheduled showtime.
  • Cancellations/Reschedules: If a performance is cancelled or rescheduled by WCT, we’ll notify you immediately and provide options such as rescheduling, credit, refund, or transfer to another event.
  • Donating Tickets: Can’t attend? Return your tickets to the box office and receive a charitable gift tax receipt for their value.

Transfers

  • Tickets are fully transferable. If you can’t make it, simply give your tickets to a friend or family member. At the box office, they’ll just need the name of the original purchaser.

Memberships

  •  Memberships are non-refundable.
  •  Unused membership tickets will automatically receive a charitable gift tax receipt for their value at the end of each season (May 31).

Education Program

  •  You may request a transfer to a different camp, class, or program.
  •  Requests should be made at least 2 weeks prior to the start of the program.